SMS Terms and Conditions
1. SMS Consent Communication:
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from Hand to Shoulder Center of Wisconsin, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging at anytime”
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [1] SMS appointment reminder for each appointment you have.
Example:
“Message frequency may vary. You may receive up to 1 SMS messages per week regarding your appointment, additional SMS message for forms”
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt-in to receive SMS messages from Hand to Shoulder Center of Wisconsin in the following ways:
- Verbally, informing a front desk staff member.
- By submitting an online form
- By filling out a paper form
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 920.730.8833.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
If you have any questions or concerns regarding your privacy rights or the information in this notice, please contact Hand to Shoulder Center of Wisconsin’s Privacy Officer.
Holly Brockman
Hand to Shoulder Center of Wisconsin
2323 North Casaloma Drive
Appleton, WI 54913
Phone: (920) 730-8833
Fax: (920) 738-1974
Email: [email protected]
Effective Date: 2/2/2026