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ATTENTION: If you speak English, assistance is available to you free of charge. Please ask for assistance from a staff member or call 1-(888) 383-3039.

Hand to Shoulder Center of Wisconsin and Woodland Surgery Center comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age disability, or sex. Hand to Shoulder Center of Wisconsin and Woodland Surgery Center do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Hand to Shoulder Center of Wisconsin and Woodland Surgery Center

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Tina Sauer, Practice Administrator or Tiffany Hyvonen, Nurse Administrator at 1-(888) 383-3039.

If you believe that Hand to Shoulder Center of Wisconsin or Woodland Surgery Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age disability, or sex, you can file a grievance with:

Tina Sauer, Practice Administrator
Hand to Shoulder Center of Wisconsin
2323 N. Casaloma Drive
Appleton, WI 54913

920-225-8008 (voice)
920-730-8263 (fax)
[email protected]

Tiffany Hyvonen, Nurse Administrator
Woodland Surgery Center
2325 N. Casaloma Drive
Appleton, WI 54913

920-225-8040 (voice)
920-830-0638 (fax)
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tina Sauer or Tiffany Hyvonen, are available to assist you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building Washington, D.C. 20201
1-800-863-1019
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.